Shipping & Returns

At Timeless Totes, we are proud to operate as a dropshipping e-commerce business, partnering with multiple suppliers to offer you a diverse selection of high-quality products. We prioritize transparency and aim to provide you with the best possible shopping experience. Here's what you need to know:

Shipping Policy

Free Shipping

Enjoy the convenience of FREE shipping on all orders within the Philippines area when you spend a minimum order amount of PHP 299.00 or more. Treat yourself to your favorite tote bags and take advantage of our complimentary shipping offer for qualifying orders.

Here's how it works:

For all orders that meet or exceed the minimum order amount of PHP 299.00, standard shipping is absolutely FREE within the Philippines area.

Simply add your desired tote bags to your cart and ensure the total order amount reaches the specified minimum.

Once your order meets the eligibility criteria, you will automatically qualify for free standard shipping during the checkout process.

Take advantage of this fantastic offer and have your stylish tote bags delivered right to your doorstep without any additional shipping costs. Elevate your style with ease and enjoy the convenience of free shipping on qualifying orders.

Please note that this free shipping offer is applicable to standard shipping within the Philippines area only. Expedited shipping options may incur additional charges.

Shipping Details

As a dropshipping company, we work with various suppliers located locally. Shipping times may vary depending on the supplier's location and processing times. Please allow for slight variations in delivery times due to this arrangement. Rest assured, we are committed to delivering your items as promptly as possible.

Shipping Methods

We offer reliable shipping methods to ensure your tote bags reach you safely and promptly. Standard shipping is available for all orders, with the option to choose expedited shipping for faster delivery. Please note that shipping times may vary based on your location within the country.

Order Processing

Once your order is placed and payment is confirmed, we will process your order within 2-3 business days. You will receive a confirmation email with tracking information once your package is on its way.

Shipping Costs

Shipping charges will be calculated at checkout based on your shipping address and chosen shipping method. Please review your order summary for accurate shipping costs before completing your purchase.

Return & Exchange Policy

Satisfaction Guaranteed

We take pride in the quality of our tote bags, and your satisfaction is our top priority. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return or exchange process.

Eligibility for Returns & Exchanges

To be eligible for a return or exchange, please ensure the tote bag is in its original condition, unused, and with all tags and packaging intact. Returns or exchanges must be initiated within 7 days from the date of delivery.

Return Process

If you wish to return or exchange an item, please contact our customer support team at totestimeless@gmail.com to initiate the process. Once approved, you will receive instructions on how to return the item to us.

Return Shipping

The cost of return shipping for non-defective items will be the responsibility of the customer. We recommend using a trackable shipping service for return shipments, as we cannot be held responsible for lost or damaged packages.

Refunds & Exchanges

Upon receiving and inspecting the returned item, we will process your refund or exchange as per your request. Refunds will be issued to the original payment method, and exchanges will be shipped out promptly.

Please feel free to reach out to our customer support team if you have any questions or need assistance with shipping or returns. We value your satisfaction and aim to provide you with an enjoyable shopping experience. Happy shopping!