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Store Policy
Customer Care
At Timeless Totes, we are dedicated to providing exceptional customer care and ensuring your shopping experience is delightful. If you have any questions, or concerns, or need assistance, our friendly and knowledgeable customer support team is here to help. Feel free to message us by clicking the Wix chat icon, contact us via email at totestimeless@gmail.com, or contact our helpline at 0908-659-7400 or 0981-561-3553. We value your satisfaction and are committed to resolving any queries promptly.
Privacy AND Safety
COLLECTION AND USE OF PERSONAL INFORMATION
Personal information refers to any recorded data that allows the identification of an individual or can reasonably and directly determine their identity. This includes details such as a person's name, address, and social media accounts, where relevant information is recorded. Additionally, credit card information and contact numbers may also fall under personal information.
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The collection of personal information is essential for the improvement and provision of our products, services, content, advertising, and promotions. While we do not mandate anyone to provide the requested personal information, opting not to do so may limit our ability to offer our products, and services, or respond to inquiries effectively.
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By voluntarily providing the requested personal information, you are willfully and knowingly consenting to our company, employees, agents, and third-party providers to utilize and store your data for various purposes. These purposes may include processing transactions, handling inquiries, facilitating purchases, communication, activity participation, and promoting our products. Furthermore, you are also granting consent for our company, employees, agents, and third-party providers to share and use this personal information with one another consistently for the purpose of your transaction and in accordance with our Privacy Policy.
PURPOSE OF USING AND STORING OF COLLECTED PERSONAL INFORMATION
The personal information we gather enables us to keep you informed about the latest products, sales, promotions, upcoming events, and activities from Bench and other affiliated brands.
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Additionally, we utilize this personal information to aid in the creation, development, operation, delivery, and enhancement of our products, services, content, and advertising. It also serves the purpose of loss prevention and anti-fraud measures.
Occasionally, we may use your personal information to send essential notifications, such as communications regarding purchases and updates to our terms, conditions, and policies.
Furthermore, personal information may be employed for internal purposes, including auditing, data analysis, and research aimed at improving our products, services, and customer communication.
COOKIES AND OTHER TECHNOLOGIES
Our company's websites, online services, e-commerce, email messages, and advertisements may utilize "cookies" and similar technologies like pixel tags and web beacons. These technologies aid in user identification, potential customization of web pages, and the storage of site login information for your convenience. They also play a role in facilitating and measuring the effectiveness of advertisements and web searches.
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Enabling or disabling cookies and other technologies is entirely optional, and you have the ability to modify your browser settings accordingly. However, choosing to decline the use of cookies and other technologies may result in limitations in our ability to provide you with our products, services, or responses to inquiries in many cases.
SERVICE PROVIDERS
Our company discloses personal information to third-party companies that offer various services, including but not limited to information processing, logistics, customer data management, customer service, and payment processing. These companies are bound by obligations to safeguard your information.
PROTECTION OF PERSONAL INFORMATION
The security of your personal information is a top priority for our company. We ensure the protection of your data during transmission through encryption methods like Secure Sockets Layer (SSL).
INTEGRITY AND RETENTION OF PERSONAL INFORMATION
Our company will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
ACCESS TO PERSONAL INFORMATION
Feel free to modify, add, or update your personal information by logging into your account. You also have the option to delete your account, including all personal information, by logging in and following the deletion process. Deleting your account will automatically remove all data from our database.
CHANGES AND/OR UPDATES TO THIS PRIVACY POLICY
Our company has the right to update this Privacy Policy whenever necessary. Any changes or modifications to the policy will be posted on our website. It is your responsibility to read and understand these updates. By using the website after these changes take effect, you agree to abide by them.
Wholesale Inquiries
We welcome wholesale inquiries from retailers, distributors, and businesses interested in carrying our exquisite range of tote bags. Our wholesale program offers competitive pricing and the opportunity to collaborate with us in spreading the love for our premium products. To discuss wholesale opportunities and place bulk orders, kindly get in touch with our wholesale team at totestimeless@gmail.com or call us at 0908-659-7400 or 0981-561-3553. We look forward to establishing rewarding partnerships with like-minded businesses and expanding the reach of our tote bags to a wider audience.
Thank you for choosing Timeless Totes as your destination for stylish and sustainable tote bags. We value your support and are committed to providing the best customer care and wholesale solutions. Your satisfaction is our priority, and we are dedicated to ensuring that your experience with us is exceptional. If you have any further questions or need more information, please don't hesitate to contact our dedicated teams. Happy shopping!
Payment Methods
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Cash on Delivery
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PayPal
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Debit Card
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Credit Card
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Gcash
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Maya